For rental and letting agents in the Southern SuburbsMaintenance you never
have to chase.
Log a job with one call. We attend, record the cause with photos and quote you before any work starts, so you're never chasing a contractor.
Response timesHow quickly we're there
Same response, same rates, in every suburb we cover.
Emergencies
Water damage you can't stop, or no power to the property. We're on site to stop the damage, and the full repair follows as a scheduled job.
Everything else
A dripping tap, a slow drain or a faulty plug point is seen within a day, at a time that suits the tenant.
Late? R1,000 off. If we miss the 3-hour or 24-hour window, R1,000 comes off that job's invoice automatically. No claim, no questions.
Times start once the tenant has confirmed a time we offered. Over the December–January and Easter school holidays, emergency attendance is within 4 hours. Emergencies carry no after-hours surcharge, any day or time. The guarantee applies to agencies on our rental agreement.
How a maintenance job runsFrom your call to the signed-off job, in the order it happens
Built around what rental agents told us eats their day.
-
You log the job
One call or WhatsApp logs it. We act only on your instruction, as the landlord's agent.
-
We arrange access
We can arrange a time with the tenant directly, or through you, whichever you prefer. Saturdays are at normal rates.
-
We report the cause
A photo report with the cause of the fault and an itemised quote are sent from the property, to you, never to the tenant.
-
The work is done
Approve it on the spot and we do it in the same visit. If we need to come back, there's no second call-out.
-
The tenant signs it off
The tenant signs off the finished job in our own app, and you get the post-work report and an itemised invoice that matches the quote.
The reportThe cause, in writing, every time
When a drain blocks or a geyser fails, the first question is who pays. Our report gives you the answer.
- The cause of every fault is recorded on site in our own app, in a field our technicians can't skip.
- Date- and time-stamped photos show what we found and what we fixed.
- The tenant signs off the finished job in our own app, so you know it's done without going out to check.
What clients say
In their own words, from our Google reviews.
Very professional and knowledgeable service. I like their friendliness, positive attitude towards their work … and they respond asap after being contacted. Indeed, highly recommended and I intend to only use them, you will not be dissapointed.
Excellent service from start to finish. The whole COC process was handled incredibly quickly, professionally and efficiently. Communication was clear, everything was thorough, and the turnaround time was lightning fast. Reliable, knowledgeable and an absolute pleasure to deal with. I would highly recommend their services.
Etienne and his team were quick and provided detailed reports. Hoping to make use of his services for many years to come as both of our businesses grow. He helped with a geyser / insurance replacement and CoCs for the sale of a house.
Working with usTerms that make your month easier
- One call-out per job, even when we come back to finish it.
- Your agency rates are fixed for 12 months, reviewed once a year.
- One statement a month, due on the 5th, so you're not chasing invoices all month.
- Geyser covered by insurance? We match the insurer's rate, so the owner pays only the excess.
- Every part and every hour is itemised, with photos in the post-work report.
- A 12-month guarantee on our work.
- The same rates in every suburb we cover.
Nothing extra on the landlord's account
We only act on instructions from you. If a tenant asks for something extra while we're on site, we won't add it to the landlord's account. It's quoted and billed to the tenant separately, or referred back to you for approval.
The paperwork behind the work
Registered, insured and accountable, on every job.
Looking after a rental portfolio?
Tell us about it, and we'll set fixed rates for your agency, held for 12 months.